Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05805
VM0005805Goldmember5805@example.test · +601110005805 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,747
Current loyalty balance
Lifetime Spend
RM 3,435
Across 29 visits
Total Visits
29
Since 2024-11-29
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
175d
2026-04-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,747 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 9
Outlet purchase
2026-04-05 · Member activity · RM 109.50
App session
2026-03-24 · OPLUMO Outlet 9
Points credited
2026-03-12 · Member activity · RM 124.10
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 9
Outlet purchase
2026-02-16 · Member activity · RM 138.70
Points credited
2026-02-04 · OPLUMO Outlet 9
Outlet purchase
2026-01-23 · Member activity · RM 153.30