Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 05803
VM0005803Platinummember5803@example.test · +601110005803 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
5,157
Current loyalty balance
Lifetime Spend
RM 6,447
Across 36 visits
Total Visits
36
Since 2024-09-29
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
110d
2026-06-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,157 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 7
Outlet purchase
2026-06-09 · Member activity · RM 120.75
App session
2026-05-28 · OPLUMO Outlet 7
Points credited
2026-05-16 · Member activity · RM 136.85
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 7
Outlet purchase
2026-04-22 · Member activity · RM 152.95
Points credited
2026-04-10 · OPLUMO Outlet 7
Outlet purchase
2026-03-29 · Member activity · RM 169.05