Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05801
VM0005801Membermember5801@example.test · +601110005801 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted Out
Points Balance
401
Current loyalty balance
Lifetime Spend
RM 502
Across 4 visits
Total Visits
4
Since 2026-05-11
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
97d
2026-07-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
401 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 5
Outlet purchase
2026-06-22 · Member activity · RM 82.50
App session
2026-06-10 · OPLUMO Outlet 5
Points credited
2026-05-29 · Member activity · RM 93.50
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 5
Outlet purchase
2026-05-05 · Member activity · RM 104.50
Points credited
2026-04-23 · OPLUMO Outlet 5
Outlet purchase
2026-04-11 · Member activity · RM 115.50