Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00058
VM0000058Goldmember58@example.test · +601110000058 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,829
Current loyalty balance
Lifetime Spend
RM 4,787
Across 26 visits
Total Visits
26
Since 2025-05-21
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
56d
2026-08-14
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,829 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 8
Outlet purchase
2026-08-02 · Member activity · RM 114.00
App session
2026-07-21 · OPLUMO Outlet 8
Points credited
2026-07-09 · Member activity · RM 129.20
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 8
Outlet purchase
2026-06-15 · Member activity · RM 144.40
Points credited
2026-06-03 · OPLUMO Outlet 8
Outlet purchase
2026-05-22 · Member activity · RM 159.60