Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 05799
VM0005799Platinummember5799@example.test · +601110005799 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
7,664
Current loyalty balance
Lifetime Spend
RM 9,580
Across 43 visits
Total Visits
43
Since 2024-06-14
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
91d
2026-07-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
7,664 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 3
Outlet purchase
2026-06-28 · Member activity · RM 135.00
App session
2026-06-16 · OPLUMO Outlet 3
Points credited
2026-06-04 · Member activity · RM 153.00
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 3
Outlet purchase
2026-05-11 · Member activity · RM 171.00
Points credited
2026-04-29 · OPLUMO Outlet 3
Outlet purchase
2026-04-17 · Member activity · RM 189.00