Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05794
VM0005794Goldmember5794@example.test · +601110005794 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted Out
Points Balance
4,145
Current loyalty balance
Lifetime Spend
RM 5,182
Across 37 visits
Total Visits
37
Since 2024-12-08
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,145 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 15
Outlet purchase
2026-09-05 · Member activity · RM 92.25
App session
2026-08-24 · OPLUMO Outlet 15
Points credited
2026-08-12 · Member activity · RM 104.55
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 15
Outlet purchase
2026-07-19 · Member activity · RM 116.85
Points credited
2026-07-07 · OPLUMO Outlet 15
Outlet purchase
2026-06-25 · Member activity · RM 129.15