Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05793
VM0005793Membermember5793@example.test · +601110005793 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
262
Current loyalty balance
Lifetime Spend
RM 328
Across 3 visits
Total Visits
3
Since 2026-03-15
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
262 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 14
Outlet purchase
2026-04-08 · Member activity · RM 99.75
App session
2026-03-27 · OPLUMO Outlet 14
Points credited
2026-03-15 · Member activity · RM 113.05
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 14
Outlet purchase
2026-02-19 · Member activity · RM 126.35
Points credited
2026-02-07 · OPLUMO Outlet 14
Outlet purchase
2026-01-26 · Member activity · RM 139.65