Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05785
VM0005785Goldmember5785@example.test · +601110005785 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,346
Current loyalty balance
Lifetime Spend
RM 4,183
Across 36 visits
Total Visits
36
Since 2024-08-24
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
146d
2026-05-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,346 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 6
Outlet purchase
2026-05-04 · Member activity · RM 96.00
App session
2026-04-22 · OPLUMO Outlet 6
Points credited
2026-04-10 · Member activity · RM 108.80
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 6
Outlet purchase
2026-03-17 · Member activity · RM 121.60
Points credited
2026-03-05 · OPLUMO Outlet 6
Outlet purchase
2026-02-21 · Member activity · RM 134.40