Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05784
VM0005784Silvermember5784@example.test · +601110005784 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,142
Current loyalty balance
Lifetime Spend
RM 1,429
Across 23 visits
Total Visits
23
Since 2025-04-21
Average Order Value
RM 68
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,142 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 5
Outlet purchase
2026-05-10 · Member activity · RM 51.00
App session
2026-04-28 · OPLUMO Outlet 5
Points credited
2026-04-16 · Member activity · RM 57.80
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 5
Outlet purchase
2026-03-23 · Member activity · RM 64.60
Points credited
2026-03-11 · OPLUMO Outlet 5
Outlet purchase
2026-02-27 · Member activity · RM 71.40