Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05781
VM0005781Silvermember5781@example.test · +601110005781 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,688
Current loyalty balance
Lifetime Spend
RM 2,111
Across 34 visits
Total Visits
34
Since 2024-09-18
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,688 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 2
Outlet purchase
2026-04-23 · Member activity · RM 40.50
App session
2026-04-11 · OPLUMO Outlet 2
Points credited
2026-03-30 · Member activity · RM 45.90
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 2
Outlet purchase
2026-03-06 · Member activity · RM 51.30
Points credited
2026-02-22 · OPLUMO Outlet 2
Outlet purchase
2026-02-10 · Member activity · RM 56.70