Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05780
VM0005780Silvermember5780@example.test · +601110005780 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,539
Current loyalty balance
Lifetime Spend
RM 1,924
Across 39 visits
Total Visits
39
Since 2024-07-21
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
126d
2026-06-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,539 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 1
Outlet purchase
2026-05-24 · Member activity · RM 40.50
App session
2026-05-12 · OPLUMO Outlet 1
Points credited
2026-04-30 · Member activity · RM 45.90
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 1
Outlet purchase
2026-04-06 · Member activity · RM 51.30
Points credited
2026-03-25 · OPLUMO Outlet 1
Outlet purchase
2026-03-13 · Member activity · RM 56.70