Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05772
VM0005772Goldmember5772@example.test · +601110005772 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,987
Current loyalty balance
Lifetime Spend
RM 3,734
Across 23 visits
Total Visits
23
Since 2025-05-18
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,987 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 10
Outlet purchase
2026-06-06 · Member activity · RM 105.75
App session
2026-05-25 · OPLUMO Outlet 10
Points credited
2026-05-13 · Member activity · RM 119.85
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 10
Outlet purchase
2026-04-19 · Member activity · RM 133.95
Points credited
2026-04-07 · OPLUMO Outlet 10
Outlet purchase
2026-03-26 · Member activity · RM 148.05