Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05768
VM0005768Goldmember5768@example.test · +601110005768 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
2,781
Current loyalty balance
Lifetime Spend
RM 3,476
Across 24 visits
Total Visits
24
Since 2025-08-07
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,781 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 6
Outlet purchase
2026-09-13 · Member activity · RM 134.25
App session
2026-09-01 · OPLUMO Outlet 6
Points credited
2026-08-20 · Member activity · RM 152.15
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 6
Outlet purchase
2026-07-27 · Member activity · RM 170.05
Points credited
2026-07-15 · OPLUMO Outlet 6
Outlet purchase
2026-07-03 · Member activity · RM 187.95