Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05766
VM0005766Goldmember5766@example.test · +601110005766 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
2,860
Current loyalty balance
Lifetime Spend
RM 3,576
Across 26 visits
Total Visits
26
Since 2025-01-27
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
170d
2026-04-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,860 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 4
Outlet purchase
2026-04-10 · Member activity · RM 110.25
App session
2026-03-29 · OPLUMO Outlet 4
Points credited
2026-03-17 · Member activity · RM 124.95
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 4
Outlet purchase
2026-02-21 · Member activity · RM 139.65
Points credited
2026-02-09 · OPLUMO Outlet 4
Outlet purchase
2026-01-28 · Member activity · RM 154.35