Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05760
VM0005760Membermember5760@example.test · +601110005760 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted Out
Points Balance
947
Current loyalty balance
Lifetime Spend
RM 1,184
Across 18 visits
Total Visits
18
Since 2025-11-27
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
947 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 15
Outlet purchase
2026-09-17 · Member activity · RM 43.50
App session
2026-09-05 · OPLUMO Outlet 15
Points credited
2026-08-24 · Member activity · RM 49.30
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 15
Outlet purchase
2026-07-31 · Member activity · RM 55.10
Points credited
2026-07-19 · OPLUMO Outlet 15
Outlet purchase
2026-07-07 · Member activity · RM 60.90