Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05752
VM0005752Goldmember5752@example.test · +601110005752 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
3,227
Current loyalty balance
Lifetime Spend
RM 4,034
Across 37 visits
Total Visits
37
Since 2024-08-12
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,227 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 7
Outlet purchase
2026-05-10 · Member activity · RM 70.50
App session
2026-04-28 · OPLUMO Outlet 7
Points credited
2026-04-16 · Member activity · RM 79.90
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 7
Outlet purchase
2026-03-23 · Member activity · RM 89.30
Points credited
2026-03-11 · OPLUMO Outlet 7
Outlet purchase
2026-02-27 · Member activity · RM 98.70