Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05749
VM0005749Membermember5749@example.test · +601110005749 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
294
Current loyalty balance
Lifetime Spend
RM 368
Across 5 visits
Total Visits
5
Since 2026-03-13
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
138d
2026-05-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
294 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 4
Outlet purchase
2026-05-12 · Member activity · RM 64.50
App session
2026-04-30 · OPLUMO Outlet 4
Points credited
2026-04-18 · Member activity · RM 73.10
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 4
Outlet purchase
2026-03-25 · Member activity · RM 81.70
Points credited
2026-03-13 · OPLUMO Outlet 4
Outlet purchase
2026-03-01 · Member activity · RM 90.30