Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05745
VM0005745Goldmember5745@example.test · +601110005745 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
4,709
Current loyalty balance
Lifetime Spend
RM 5,887
Across 39 visits
Total Visits
39
Since 2024-11-09
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,709 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 17
Outlet purchase
2026-09-12 · Member activity · RM 128.25
App session
2026-08-31 · OPLUMO Outlet 17
Points credited
2026-08-19 · Member activity · RM 145.35
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 17
Outlet purchase
2026-07-26 · Member activity · RM 162.45
Points credited
2026-07-14 · OPLUMO Outlet 17
Outlet purchase
2026-07-02 · Member activity · RM 179.55