Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05744
VM0005744Membermember5744@example.test · +601110005744 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
354
Current loyalty balance
Lifetime Spend
RM 443
Across 4 visits
Total Visits
4
Since 2026-03-27
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
142d
2026-05-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
354 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 16
Outlet purchase
2026-05-08 · Member activity · RM 80.25
App session
2026-04-26 · OPLUMO Outlet 16
Points credited
2026-04-14 · Member activity · RM 90.95
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 16
Outlet purchase
2026-03-21 · Member activity · RM 101.65
Points credited
2026-03-09 · OPLUMO Outlet 16
Outlet purchase
2026-02-25 · Member activity · RM 112.35