Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05741
VM0005741Goldmember5741@example.test · +601110005741 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,941
Current loyalty balance
Lifetime Spend
RM 3,676
Across 25 visits
Total Visits
25
Since 2025-03-09
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,941 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 13
Outlet purchase
2026-05-03 · Member activity · RM 113.25
App session
2026-04-21 · OPLUMO Outlet 13
Points credited
2026-04-09 · Member activity · RM 128.35
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 13
Outlet purchase
2026-03-16 · Member activity · RM 143.45
Points credited
2026-03-04 · OPLUMO Outlet 13
Outlet purchase
2026-02-20 · Member activity · RM 158.55