Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05734
VM0005734Goldmember5734@example.test · +601110005734 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
3,728
Current loyalty balance
Lifetime Spend
RM 4,661
Across 24 visits
Total Visits
24
Since 2025-07-05
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
47d
2026-08-23
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,728 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-23 · OPLUMO Outlet 6
Outlet purchase
2026-08-11 · Member activity · RM 119.25
App session
2026-07-30 · OPLUMO Outlet 6
Points credited
2026-07-18 · Member activity · RM 135.15
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 6
Outlet purchase
2026-06-24 · Member activity · RM 151.05
Points credited
2026-06-12 · OPLUMO Outlet 6
Outlet purchase
2026-05-31 · Member activity · RM 166.95