Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 05731
VM0005731Membermember5731@example.test · +601110005731 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted In
Points Balance
208
Current loyalty balance
Lifetime Spend
RM 261
Across 5 visits
Total Visits
5
Since 2026-03-13
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
208 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 3
Outlet purchase
2026-05-12 · Member activity · RM 34.50
App session
2026-04-30 · OPLUMO Outlet 3
Points credited
2026-04-18 · Member activity · RM 39.10
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 3
Outlet purchase
2026-03-25 · Member activity · RM 43.70
Points credited
2026-03-13 · OPLUMO Outlet 3
Outlet purchase
2026-03-01 · Member activity · RM 48.30