Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00573
VM0000573Silvermember573@example.test · +601110000573 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,103
Current loyalty balance
Lifetime Spend
RM 1,380
Across 18 visits
Total Visits
18
Since 2025-11-21
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,103 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 13
Outlet purchase
2026-09-11 · Member activity · RM 60.00
App session
2026-08-30 · OPLUMO Outlet 13
Points credited
2026-08-18 · Member activity · RM 68.00
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 13
Outlet purchase
2026-07-25 · Member activity · RM 76.00
Points credited
2026-07-13 · OPLUMO Outlet 13
Outlet purchase
2026-07-01 · Member activity · RM 84.00