Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05726
VM0005726Goldmember5726@example.test · +601110005726 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
2,968
Current loyalty balance
Lifetime Spend
RM 3,710
Across 44 visits
Total Visits
44
Since 2024-05-21
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
97d
2026-07-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,968 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 15
Outlet purchase
2026-06-22 · Member activity · RM 78.00
App session
2026-06-10 · OPLUMO Outlet 15
Points credited
2026-05-29 · Member activity · RM 88.40
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 15
Outlet purchase
2026-05-05 · Member activity · RM 98.80
Points credited
2026-04-23 · OPLUMO Outlet 15
Outlet purchase
2026-04-11 · Member activity · RM 109.20