Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00572
VM0000572Silvermember572@example.test · +601110000572 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,159
Current loyalty balance
Lifetime Spend
RM 1,450
Across 32 visits
Total Visits
32
Since 2024-10-31
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,159 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 12
Outlet purchase
2026-04-30 · Member activity · RM 35.25
App session
2026-04-18 · OPLUMO Outlet 12
Points credited
2026-04-06 · Member activity · RM 39.95
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 12
Outlet purchase
2026-03-13 · Member activity · RM 44.65
Points credited
2026-03-01 · OPLUMO Outlet 12
Outlet purchase
2026-02-17 · Member activity · RM 49.35