Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05710
VM0005710Membermember5710@example.test · +601110005710 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
601
Current loyalty balance
Lifetime Spend
RM 752
Across 14 visits
Total Visits
14
Since 2026-01-25
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
601 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 16
Outlet purchase
2026-09-04 · Member activity · RM 33.75
App session
2026-08-23 · OPLUMO Outlet 16
Points credited
2026-08-11 · Member activity · RM 38.25
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 16
Outlet purchase
2026-07-18 · Member activity · RM 42.75
Points credited
2026-07-06 · OPLUMO Outlet 16
Outlet purchase
2026-06-24 · Member activity · RM 47.25