Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05706
VM0005706Goldmember5706@example.test · +601110005706 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,798
Current loyalty balance
Lifetime Spend
RM 5,998
Across 33 visits
Total Visits
33
Since 2024-09-16
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,798 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 12
Outlet purchase
2026-04-03 · Member activity · RM 133.50
App session
2026-03-22 · OPLUMO Outlet 12
Points credited
2026-03-10 · Member activity · RM 151.30
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 12
Outlet purchase
2026-02-14 · Member activity · RM 169.10
Points credited
2026-02-02 · OPLUMO Outlet 12
Outlet purchase
2026-01-21 · Member activity · RM 186.90