Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05700
VM0005700Membermember5700@example.test · +601110005700 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
397
Current loyalty balance
Lifetime Spend
RM 496
Across 5 visits
Total Visits
5
Since 2026-05-14
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
76d
2026-07-25
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
397 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 6
Outlet purchase
2026-07-13 · Member activity · RM 94.50
App session
2026-07-01 · OPLUMO Outlet 6
Points credited
2026-06-19 · Member activity · RM 107.10
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 6
Outlet purchase
2026-05-26 · Member activity · RM 119.70
Points credited
2026-05-14 · OPLUMO Outlet 6
Outlet purchase
2026-05-02 · Member activity · RM 132.30