Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05689
VM0005689Membermember5689@example.test · +601110005689 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted Out
Points Balance
812
Current loyalty balance
Lifetime Spend
RM 1,015
Across 23 visits
Total Visits
23
Since 2025-08-26
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
812 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 12
Outlet purchase
2026-09-14 · Member activity · RM 30.75
App session
2026-09-02 · OPLUMO Outlet 12
Points credited
2026-08-21 · Member activity · RM 34.85
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 12
Outlet purchase
2026-07-28 · Member activity · RM 38.95
Points credited
2026-07-16 · OPLUMO Outlet 12
Outlet purchase
2026-07-04 · Member activity · RM 43.05