Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05688
VM0005688Goldmember5688@example.test · +601110005688 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted Out
Points Balance
3,500
Current loyalty balance
Lifetime Spend
RM 4,376
Across 27 visits
Total Visits
27
Since 2025-06-05
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,500 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 11
Outlet purchase
2026-09-04 · Member activity · RM 135.00
App session
2026-08-23 · OPLUMO Outlet 11
Points credited
2026-08-11 · Member activity · RM 153.00
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 11
Outlet purchase
2026-07-18 · Member activity · RM 171.00
Points credited
2026-07-06 · OPLUMO Outlet 11
Outlet purchase
2026-06-24 · Member activity · RM 189.00