Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05684
VM0005684Silvermember5684@example.test · +601110005684 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,196
Current loyalty balance
Lifetime Spend
RM 1,496
Across 33 visits
Total Visits
33
Since 2024-09-16
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,196 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 7
Outlet purchase
2026-04-03 · Member activity · RM 30.75
App session
2026-03-22 · OPLUMO Outlet 7
Points credited
2026-03-10 · Member activity · RM 34.85
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 7
Outlet purchase
2026-02-14 · Member activity · RM 38.95
Points credited
2026-02-02 · OPLUMO Outlet 7
Outlet purchase
2026-01-21 · Member activity · RM 43.05