Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05682
VM0005682Membermember5682@example.test · +601110005682 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
313
Current loyalty balance
Lifetime Spend
RM 392
Across 6 visits
Total Visits
6
Since 2026-03-29
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
313 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 5
Outlet purchase
2026-06-15 · Member activity · RM 59.25
App session
2026-06-03 · OPLUMO Outlet 5
Points credited
2026-05-22 · Member activity · RM 67.15
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 5
Outlet purchase
2026-04-28 · Member activity · RM 75.05
Points credited
2026-04-16 · OPLUMO Outlet 5
Outlet purchase
2026-04-04 · Member activity · RM 82.95