Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00568
VM0000568Silvermember568@example.test · +601110000568 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,833
Current loyalty balance
Lifetime Spend
RM 2,291
Across 17 visits
Total Visits
17
Since 2025-08-09
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,833 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 8
Outlet purchase
2026-05-12 · Member activity · RM 81.00
App session
2026-04-30 · OPLUMO Outlet 8
Points credited
2026-04-18 · Member activity · RM 91.80
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 8
Outlet purchase
2026-03-25 · Member activity · RM 102.60
Points credited
2026-03-13 · OPLUMO Outlet 8
Outlet purchase
2026-03-01 · Member activity · RM 113.40