Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05670
VM0005670Membermember5670@example.test · +601110005670 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
196
Current loyalty balance
Lifetime Spend
RM 246
Across 4 visits
Total Visits
4
Since 2026-05-21
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
87d
2026-07-14
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
196 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 10
Outlet purchase
2026-07-02 · Member activity · RM 57.00
App session
2026-06-20 · OPLUMO Outlet 10
Points credited
2026-06-08 · Member activity · RM 64.60
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 10
Outlet purchase
2026-05-15 · Member activity · RM 72.20
Points credited
2026-05-03 · OPLUMO Outlet 10
Outlet purchase
2026-04-21 · Member activity · RM 79.80