Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 05667
VM0005667Membermember5667@example.test · +601110005667 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted Out
Points Balance
618
Current loyalty balance
Lifetime Spend
RM 773
Across 21 visits
Total Visits
21
Since 2025-09-26
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
618 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 7
Outlet purchase
2026-09-09 · Member activity · RM 27.75
App session
2026-08-28 · OPLUMO Outlet 7
Points credited
2026-08-16 · Member activity · RM 31.45
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 7
Outlet purchase
2026-07-23 · Member activity · RM 35.15
Points credited
2026-07-11 · OPLUMO Outlet 7
Outlet purchase
2026-06-29 · Member activity · RM 38.85