Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05662
VM0005662Silvermember5662@example.test · +601110005662 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
2,316
Current loyalty balance
Lifetime Spend
RM 2,896
Across 15 visits
Total Visits
15
Since 2026-01-12
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,316 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 2
Outlet purchase
2026-09-09 · Member activity · RM 130.50
App session
2026-08-28 · OPLUMO Outlet 2
Points credited
2026-08-16 · Member activity · RM 147.90
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 2
Outlet purchase
2026-07-23 · Member activity · RM 165.30
Points credited
2026-07-11 · OPLUMO Outlet 2
Outlet purchase
2026-06-29 · Member activity · RM 182.70