Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 00566
VM0000566Silvermember566@example.test · +601110000566 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
2,124
Current loyalty balance
Lifetime Spend
RM 2,656
Across 21 visits
Total Visits
21
Since 2025-09-15
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,124 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 6
Outlet purchase
2026-08-29 · Member activity · RM 78.00
App session
2026-08-17 · OPLUMO Outlet 6
Points credited
2026-08-05 · Member activity · RM 88.40
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 6
Outlet purchase
2026-07-12 · Member activity · RM 98.80
Points credited
2026-06-30 · OPLUMO Outlet 6
Outlet purchase
2026-06-18 · Member activity · RM 109.20