Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05658
VM0005658Membermember5658@example.test · +601110005658 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
865
Current loyalty balance
Lifetime Spend
RM 1,082
Across 6 visits
Total Visits
6
Since 2026-02-19
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
142d
2026-05-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
865 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 15
Outlet purchase
2026-05-08 · Member activity · RM 122.25
App session
2026-04-26 · OPLUMO Outlet 15
Points credited
2026-04-14 · Member activity · RM 138.55
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 15
Outlet purchase
2026-03-21 · Member activity · RM 154.85
Points credited
2026-03-09 · OPLUMO Outlet 15
Outlet purchase
2026-02-25 · Member activity · RM 171.15