Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05645
VM0005645Silvermember5645@example.test · +601110005645 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,766
Current loyalty balance
Lifetime Spend
RM 2,208
Across 14 visits
Total Visits
14
Since 2026-02-03
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,766 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 2
Outlet purchase
2026-09-13 · Member activity · RM 121.50
App session
2026-09-01 · OPLUMO Outlet 2
Points credited
2026-08-20 · Member activity · RM 137.70
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 2
Outlet purchase
2026-07-27 · Member activity · RM 153.90
Points credited
2026-07-15 · OPLUMO Outlet 2
Outlet purchase
2026-07-03 · Member activity · RM 170.10