Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05644
VM0005644Goldmember5644@example.test · +601110005644 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,811
Current loyalty balance
Lifetime Spend
RM 3,514
Across 40 visits
Total Visits
40
Since 2024-07-01
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,811 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 1
Outlet purchase
2026-05-22 · Member activity · RM 61.50
App session
2026-05-10 · OPLUMO Outlet 1
Points credited
2026-04-28 · Member activity · RM 69.70
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 1
Outlet purchase
2026-04-04 · Member activity · RM 77.90
Points credited
2026-03-23 · OPLUMO Outlet 1
Outlet purchase
2026-03-11 · Member activity · RM 86.10