Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05641
VM0005641Goldmember5641@example.test · +601110005641 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,610
Current loyalty balance
Lifetime Spend
RM 3,264
Across 30 visits
Total Visits
30
Since 2025-05-04
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,610 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 15
Outlet purchase
2026-09-26 · Member activity · RM 72.75
App session
2026-09-14 · OPLUMO Outlet 15
Points credited
2026-09-02 · Member activity · RM 82.45
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 15
Outlet purchase
2026-08-09 · Member activity · RM 92.15
Points credited
2026-07-28 · OPLUMO Outlet 15
Outlet purchase
2026-07-16 · Member activity · RM 101.85