Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05640
VM0005640Membermember5640@example.test · +601110005640 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted Out
Points Balance
636
Current loyalty balance
Lifetime Spend
RM 796
Across 12 visits
Total Visits
12
Since 2025-10-04
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
636 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 14
Outlet purchase
2026-04-08 · Member activity · RM 54.75
App session
2026-03-27 · OPLUMO Outlet 14
Points credited
2026-03-15 · Member activity · RM 62.05
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 14
Outlet purchase
2026-02-19 · Member activity · RM 69.35
Points credited
2026-02-07 · OPLUMO Outlet 14
Outlet purchase
2026-01-26 · Member activity · RM 76.65