Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05637
VM0005637Silvermember5637@example.test · +601110005637 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,251
Current loyalty balance
Lifetime Spend
RM 2,814
Across 26 visits
Total Visits
26
Since 2025-07-02
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,251 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 11
Outlet purchase
2026-09-13 · Member activity · RM 66.75
App session
2026-09-01 · OPLUMO Outlet 11
Points credited
2026-08-20 · Member activity · RM 75.65
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 11
Outlet purchase
2026-07-27 · Member activity · RM 84.55
Points credited
2026-07-15 · OPLUMO Outlet 11
Outlet purchase
2026-07-03 · Member activity · RM 93.45