Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05633
VM0005633Goldmember5633@example.test · +601110005633 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
4,279
Current loyalty balance
Lifetime Spend
RM 5,349
Across 36 visits
Total Visits
36
Since 2024-09-24
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,279 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 7
Outlet purchase
2026-06-04 · Member activity · RM 119.25
App session
2026-05-23 · OPLUMO Outlet 7
Points credited
2026-05-11 · Member activity · RM 135.15
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 7
Outlet purchase
2026-04-17 · Member activity · RM 151.05
Points credited
2026-04-05 · OPLUMO Outlet 7
Outlet purchase
2026-03-24 · Member activity · RM 166.95