Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05630
VM0005630Membermember5630@example.test · +601110005630 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
399
Current loyalty balance
Lifetime Spend
RM 499
Across 4 visits
Total Visits
4
Since 2026-04-05
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
399 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 4
Outlet purchase
2026-05-17 · Member activity · RM 95.25
App session
2026-05-05 · OPLUMO Outlet 4
Points credited
2026-04-23 · Member activity · RM 107.95
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 4
Outlet purchase
2026-03-30 · Member activity · RM 120.65
Points credited
2026-03-18 · OPLUMO Outlet 4
Outlet purchase
2026-03-06 · Member activity · RM 133.35