Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05624
VM0005624Silvermember5624@example.test · +601110005624 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
2,037
Current loyalty balance
Lifetime Spend
RM 2,547
Across 36 visits
Total Visits
36
Since 2024-10-14
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
95d
2026-07-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,037 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 15
Outlet purchase
2026-06-24 · Member activity · RM 49.50
App session
2026-06-12 · OPLUMO Outlet 15
Points credited
2026-05-31 · Member activity · RM 56.10
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 15
Outlet purchase
2026-05-07 · Member activity · RM 62.70
Points credited
2026-04-25 · OPLUMO Outlet 15
Outlet purchase
2026-04-13 · Member activity · RM 69.30