Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05621
VM0005621Silvermember5621@example.test · +601110005621 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,757
Current loyalty balance
Lifetime Spend
RM 2,197
Across 26 visits
Total Visits
26
Since 2025-07-09
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,757 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 12
Outlet purchase
2026-09-20 · Member activity · RM 54.00
App session
2026-09-08 · OPLUMO Outlet 12
Points credited
2026-08-27 · Member activity · RM 61.20
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 12
Outlet purchase
2026-08-03 · Member activity · RM 68.40
Points credited
2026-07-22 · OPLUMO Outlet 12
Outlet purchase
2026-07-10 · Member activity · RM 75.60