Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00562
VM0000562Membermember562@example.test · +601110000562 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted Out
Points Balance
623
Current loyalty balance
Lifetime Spend
RM 780
Across 10 visits
Total Visits
10
Since 2026-02-15
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
74d
2026-07-27
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
623 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 2
Outlet purchase
2026-07-15 · Member activity · RM 63.00
App session
2026-07-03 · OPLUMO Outlet 2
Points credited
2026-06-21 · Member activity · RM 71.40
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 2
Outlet purchase
2026-05-28 · Member activity · RM 79.80
Points credited
2026-05-16 · OPLUMO Outlet 2
Outlet purchase
2026-05-04 · Member activity · RM 88.20