Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05610
VM0005610Goldmember5610@example.test · +601110005610 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,286
Current loyalty balance
Lifetime Spend
RM 4,108
Across 40 visits
Total Visits
40
Since 2024-06-07
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
152d
2026-05-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,286 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 1
Outlet purchase
2026-04-28 · Member activity · RM 85.50
App session
2026-04-16 · OPLUMO Outlet 1
Points credited
2026-04-04 · Member activity · RM 96.90
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 1
Outlet purchase
2026-03-11 · Member activity · RM 108.30
Points credited
2026-02-27 · OPLUMO Outlet 1
Outlet purchase
2026-02-15 · Member activity · RM 119.70