Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 05607
VM0005607Silvermember5607@example.test · +601110005607 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,607
Current loyalty balance
Lifetime Spend
RM 2,010
Across 16 visits
Total Visits
16
Since 2025-11-29
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
44d
2026-08-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,607 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 15
Outlet purchase
2026-08-14 · Member activity · RM 100.50
App session
2026-08-02 · OPLUMO Outlet 15
Points credited
2026-07-21 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 15
Outlet purchase
2026-06-27 · Member activity · RM 127.30
Points credited
2026-06-15 · OPLUMO Outlet 15
Outlet purchase
2026-06-03 · Member activity · RM 140.70